Services

          We have a regional team of certified pre and post sales engineers to support the technical needs of the products. Netsystem team is led by a senior engineer with extensive years of field experience and each individual engineer is trained, certified and qualified to install, implement and support the assigned products. Netsystem believes that having a strong technical team is critical in our role in supporting customers for the products we carry.
          We will simply give you our suggestions, and then support you with your decisions. We also know each business is unique and each requires a different set of skills and way of doing things, and we will fully support your decisions and will work with you to find the most cost-conscious, reliable and productive solutions for your business.




Service Support

          We have a regional team of certified pre and post sales engineers to support the technical needs of the products that Netsystem distributes.
Each regional team is led by a senior engineer with extensive years of field experience and each individual engineer is trained, certified and qualified to install, implement and support the assigned products. Netsystem believes that having a strong technical team is critical in our role in supporting customers for the products we carry. We therefore invest heavily in the training of our team of engineers in such products, with regular vendor updates and information sharing across the region.

Highlights of Netsystem technical services:

  • Technical competency
  • Certified support
  • Support tailored for customers’ needs e.g.24/7/4 or 8/5/4 or by customer request
  • Support advance hardware replacement
  • Back-to-back, seamless support bridging technical issues and updates between end users and vendors
  • Customized security certification, technical & pre-sales training